Sanctuary Moments Support
Need help with Sanctuary Moments? We’re happy to help.
If you’re having trouble with your account, journaling, Guided Devotionals, wallpapers, music links, or another feature, please reach out.
When contacting us, please include a short description of the issue and the device you’re using if possible.
Common Questions
I'm having trouble signing in
Make sure you’re using the same email address you used when creating your Sanctuary Moments account. If the issue continues, contact us and we’ll help.
My journal entry or Moment isn’t showing.
Close and reopen the app and confirm you have an internet connection. If something still appears to be missing, contact support.
How do I save a devotional wallpaper?
Open the devotional day and choose Save as Wallpaper. Your device will give you options to save or share the original artwork.
Where can I find my completed Moments?
Your journal and My Ebenezers help you revisit the Moments and reflections you’ve completed.
I have an idea or feature request.
We’d love to hear it. Send us your feedback through the support email above.
Privacy
Your journal entries and personal Sanctuary Moments are private to your account.
Access our privacy policy.
About Sanctuary Moments
Sanctuary Moments is created by AP Creatively.
Return to Sanctuary Moments.